It’s hard not to notice the diverse temperaments of the people I deliver to. Some seem downright displeased even when they get everything they order right on time. Others are cheerful even when their food is late, or when they had to wait for their forgotten tea to be run back. It’s encouraging that some people can have such a positive attitude in the face of inconvenience. But I cringe to imagine the kind of life negative people live through, frustrated and angry with every small road bump.
One interesting thing about negative and positive customers is their their attitude and tip amounts don’t seem to correlate. It seems, more often than not, a person has decided what they’ll tip before they order.